“The updates from Autotask to Pastel run okay… I have no issues with the gemSync updates… when I look the updates have come through without a hiccup.
I am very satisfied with the service that is rendered, questions and responses are very promptly attended to and on the whole there is nothing I can think of that could improve the service.
Thank you for all your assistance and service”
“On average gemSync saves us about 3 days’ worth of invoice capturing every month”
“gemSync saves us at least 2-3 days of processing time per month. We previously only captured the Autotask invoice number and amount in Pastel as capturing each invoice line item simply took too long. So now we save time and have more information in Pastel. The failed notification feature I requested is a huge improvement, glad to see it has been included.”